I stayed three nights at this hotel and was overall very satisfied. Commencez votre journée du bon pied à New York avec un petit-déjeuner copieux grâce à notre délicieux buffet, rencontrez vos collègues autour d’un déjeuner ou … This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Snacks and drinks are frequently replenished, however it is simply too crowded with people, and at times it is hard to find a place to sit down.The fitness center is fine and surprisingly quiet in the early morning hours. The carpet seemed a little worn out and the shower had old tile that could most definitely be updated. New York Marriott Marquis has the distinction of offering NYC's only revolving restaurant, with delicious cuisine and amazing views over Broadway. Also security have no authority to actually stop anyone and according to my colleagues with NYPD, the majority of security guards are on a work release program from jail, so who is to stop them from allowing their friends in to steal from or harm a guest. Revolving restaurant: New York Marriott Marquis - See 13,120 traveller reviews, 4,154 photos, and cheap deals for New York Marriott Marquis at Tripadvisor. I had the worst check in experience with the most rude staff I have ever met. New York Marriott Marquis: Revolving restaurant. These are the o my two requests my family made the entire stay and they both were met with snarky, rudeness. It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. She told me to call downstairs and tell them to bring a fridge. Open for dinner Dress code: Dress Jeans Phone: +1 212-704-8900 We really enjoyed the snacks and soda that were available all day as well as the breakfast and snacks at dinner time. Subway stations for multiple lines easily walkable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room types may vary. This is the version of our website addressed to speakers of English in United Kingdom. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including the Theater District, Rockefeller Center and Radio City Music Hall. The food was delicious, presented beautifully. The carpet seemed a little worn out and the shower had old tile that could most definitely be updated. Snacks and drinks are frequently replenished, however it is simply too crowded with people, and at times it is hard to find a place to sit down.The fitness center is fine and surprisingly quiet in the early morning hours. I asked for the Duty Manager and they were busy. After the staff member could not produce the receipt showing the signature on the bill, I was finally able to get this charge removed. The View Restaurant (Temporarily Closed) Discover the ultimate dining experience at NYC's only revolving restaurant, where we’ve paired culinary excellence with a view that is second to none. The lounge employees were also very friendly. Are you looking for a comfortable, relaxing, hassle-free visit to New York City? Overall, my husband and I enjoyed our 1-night stay at the Marriott Marquis. She made another snarky comment to which I replied: "We are paying over $500/nt, does it matter? She told me to call downstairs and tell them to bring a fridge. If you need a Marriott, note that the Marriott in Midtown East and the Fairfield in Chelsea are better run and cleaner. Then don’t stay here.I’ve stayed here in the past, and the hotel has completely degenerated. As a business traveller I checked out and found a much better hotel. Tons of restaurants within walking distance. There is an on-site FedEx-Kinkos which charges FedEx prices. The staff is rude and ignorant until they find out you are a guest of the hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. People with me were even frustrated that I had to ask that same question multiple times without ever getting an answer. I asked a housekeeping lady for another ice bucket since the room had no fridge. I had to put a towel down on the floor just so that another stray hair wouldn't get caught between my toes. New York Marriott Marquis: Great revolving restaurant - See 13,122 traveler reviews, 4,147 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. Open for dinner Dress code: Dress Jeans Phone: +1 212-704-8900 As you can see in my photos, the bathroom featured numerous stray hairs, and the tiles and walls were stained. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. Instead, they have a couple of hotel security guards asking for room keys if you enter the hotel after hours. It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. I was met with a snarky woman on the other end of the line who said: "Why didn't you mark this on your reservation?" - See 13,125 traveller reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. Enjoy innovative American cuisine paired with breathtaking views of iconic NYC landmarks. Your feedback will help us to continue to improve the quality of service we provide. Nothing too major, but just fixing those basic things would make the Marquis a fabulous place. I asked a housekeeping lady for another ice bucket since the room had no fridge. After the staff member could not produce the receipt showing the signature on the bill, I was finally able to get this charge removed. I explained to her that I wasn't the one who made the reservation. The lobby doesn't even begin until the 8th floor and it has two nice bars and a few shops. We never had a problem waiting too long or missing the correct one, even during peak busy times of the day. Gross.The walls are paper thin, and so every time the couple next door had a spat, and every time the people above me used the bathroom, I was along for the ride.The concierge club room on the 30th floor is similarly chaotic. The check-in process is a mess: so many people checking in at once, and yet so few staff members working. The Marquis Theater is also housed on the property which is pretty neat as they have real broadway shows playing. Despite these interactions, we had a wonderful time at the Marriott Marquis. Then they change their attitude. Watch Queue Queue After multiple attempts to get my simple question answered, I just hung up. Obviously, the view was stunning and the rotating restaurant gave a panoramic view of the city while eating. New York Marriott Marquis: Great revolving restaurant - See 13,127 traveler reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. The food was delicious, presented beautifully. I asked for the Duty Manager and they were busy. This is the version of our website addressed to speakers of English in the United States. Key card accessibility and put your security folks back as bell hops or something with a bit less responsibility please! Within 10 minutes I had a fridge in the room. First time here. This hotel is old dated and they don't really care about their guests. The Marquis Theater is also housed on the property which is pretty neat as they have real broadway shows playing. Ask FoodieLovesFood about New York Marriott Marquis, Ask Sydneysider52 about New York Marriott Marquis, Ask BaseballFan5 about New York Marriott Marquis, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites. We appreciate your Elite status with Marriott Rewards and understand you have your choice of hotels when staying in New York City. We assure you this is not typical of our hotel and appreciate your feedback so we can address with retraining and management presences at the front desk. I also had to call their technical support folks as my phone had difficulty connecting to the wifi. Bar e restaurante giratório situado no topo do Marriott Marquis, o The View tem uma vista impressionante a 360°. I also had to call their technical support folks as my phone had difficulty connecting to the wifi. The View Restaurant & Lounge Join in a joyous celebration of contemporary American cuisine at The View, New York’s only revolving rooftop restaurant that pairs culinary excellence with breathtaking views of many of the city’s iconic landmarks to create the ultimate dining experience. So, I would stay again if the price is right, I just hope some of the little things I mentioned above are eventually fixed! New York, New York 10036 USA. They should turn in into a pool or spa. I know hotels deal with real jerks who are rude and pretentious. Avoid at all cost , rooms are average. The energy of Manhattan is iconic and New York Marriott Marquis, a vibrant fixture of Times Square, brilliantly captures the city's spirit in modern style. New York Marriott Marquis has the distinction of offering NYC's only revolving restaurant, with delicious cuisine and amazing views over Broadway . The check-in process is a mess: so many people checking in at once, and yet so few staff members working. The person, however, continued to express her doubt at my insistence that I did not dine in the hotel. Then, I unexpectedly needed to have some papers overnighted to me for business. We assure you this is not typical of our hotel and appreciate your feedback so we can address with retraining and management presences at the front desk. Steps to Times Square and Hells Kitchen. We really enjoyed the snacks and soda that were available all day as well as the breakfast and snacks at dinner time. Inspired Times Square dining resides at New York Marriott Marquis. As a business traveller I checked out and found a much better hotel. There was a significant charge to my room from a meal in one of the restaurants. New York Marriott Marquis: Revolving restaurant. Molly S, Guest Relations Manager at New York Marriott Marquis, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The lobby doesn't even begin until the 8th floor and it has two nice bars and a few shops. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Despite these interactions, we had a wonderful time at the Marriott Marquis. Great location and accommodations! The staff was all friendly. Manhattan se distingue par une énergie unique et l’hôtel New York Marriott Marquis, un établissement animé de Times Square, incarne à la perfection l’esprit de cette ville, dans un style moderne. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. If you need a Marriott, note that the Marriott in Midtown East and the Fairfield in Chelsea are better run and cleaner. First time here. Ask HanaPipe about New York Marriott Marquis, Stray hairs & poor service: a chaotic, unenjoyable nightmare, Ask Miami622 about New York Marriott Marquis. Steps to Times Square and Hells Kitchen. The food was delicious, presented beautifully. Choose our prix-fixe dinner, or join us for Sunday Brunch. There was a significant charge to my room from a meal in one of the restaurants. So, I would stay again if the price is right, I just hope some of the little things I mentioned above are eventually fixed! When I checked in, the gentleman at the counter happily changed my room to a higher floor (43rd) which was a nice touch. I have stayed in many Marriott properties (again, I stay frequently, hence the “Elite” membership), and I have never felt so unclean. The room was spacious for NYC, but I agree with other reviews that it could be "refreshed" a little. Nice try but I spent my money elsewhere. We appreciate your thorough review from your recent stay with us and apologize that it was not as enjoyable as your previous experiences. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. Then don’t stay here.I’ve stayed here in the past, and the hotel has completely degenerated. You are centrally located to any place you want to go, including subways to get you farther out of Times Square. Payments made by partners impact the order of prices displayed. FedEx leases that space and makes money off your guests. We’ve paired culinary excellence with breathtaking views of many of the city’s iconic landmarks to create the ultimate dining experience. Pros:Great location! The rooms are huge for NYC and very well appointed. New York Marriott Marquis: Superb Revolving Restaurant - See 13,127 traveller reviews, 4,150 candid photos, and great deals for New York City, NY, at Tripadvisor. The View restaurant was great! This (aside from my previous positive remarks about Stephanie) is the only positive comment I can make.I was happy when it was finally time to check out, however even check-out became another scene. People from the area come in after work and have a drink which provides a great opportunity to meet people and have a good time. Upon arrival I went to a Walgreens to get some water and beer. But overall a great location and beautiful hotel. Again, I was appalled. I know hotels deal with real jerks who are rude and pretentious. Ask FoodieLovesFood about New York Marriott Marquis, Ask Sydneysider52 about New York Marriott Marquis, Ask BaseballFan5 about New York Marriott Marquis, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 5 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 4 websites. Then they change their attitude. This was a business trip for my husband, so we had access to the concierge lounge. We will address your concerns with our management team through necessary retraining, management inspection and adequate staffing. Great spot! But, seriously: Do save yourself the extra physical effort and headache by staying somewhere else. Enjoy a breathtaking 360 view from the heart of the Times Square Theatre District amid an all-encompassing dining experience. Nice try but I spent my money elsewhere. more, Lock in the lowest price from these sites. News flash Marriott, that is not your business center. Aside from Stephanie, who was absolutely delightful, the rest of the check-in staff was surly and uninviting (and as a Marriott Elite Club member, I was truly appalled and offended by the attitude that I confronted when, at 4pm, I was trying to get the room I had booked for my stay). The New York Marriott Marquis is a Marriott hotel designed by architect John C. Portman Jr.. Taxes and fees that are shown are estimates only. I was met with a snarky woman on the other end of the line who said: "Why didn't you mark this on your reservation?" When I checked in, the gentleman at the counter happily changed my room to a higher floor (43rd) which was a nice touch. Sorry I wasn't planning on doing this mini vlog but it was requested, didn't know my phone quality went really bad. This was a business trip for my husband, so we had access to the concierge lounge. New York Marriott Marquis: Revolving restaurant - See 13,118 traveller reviews, 4,146 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. You are centrally located to any place you want to go, including subways to get you farther out of Times Square. Subway stations for multiple lines easily walkable. This is not a secure way of keeping guests safe because the security could easily miss someone. Contemporary lodging opposite Times Square, offering a bright revolving restaurant & event space. Instead, they have a couple of hotel security guards asking for room keys if you enter the hotel after hours. Shower pressure was pretty weak as well. more, Lock in the lowest price from these sites. Good customer service! The rooms are huge for NYC and very well appointed. 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